Integrations.co.uk
The support you need, when you need it.
Integrations, for supporting and maintaining your IT systems and network at peak efficiency.
We can free your staff from most computer administration tasks and allow you to gain the maximum return from your IT investment. We are your “virtual IT department” – giving all the benefits of an in-house operation but without employing any extra staff and at a tiny fraction of the cost.
At Integrations, we aim to be flexible about the ways in which we support you and so we offer clients the opportunity to use us on either an ad-hoc basis or with a discounted maintenance contract in place.
Whatever your project, large or small we have the skills and the 'can do' mentality to solve 99% of computer related issues.
When dealing with the virtual - anything is possible.
There are two main departments at Integrations, please click to view more information:
Integrations - IT Support & Consultancy
Integrations - Multimedia Design & Development
The services we provide cover such areas as servers and network infrastructure; wide-area networks; business continuity / disaster recovery planning; Virtual Private Networks and remote access; data and network security; thin client technology.
We also provide custom Multimedia solutions, including all areas of Internet Web Design, Online/Offline Presentations, Interactive CD's and video production.
We cover all of the Microsoft Windows operating systems and applications.
We have customers that have been with us for over twelve years, so we must be doing something right.
Our philosophy is to foster long-term relationships rather than go for short-term gain.
We may have expertise in specialist areas that your current provider or IT department doesn’t have. Perhaps we can provide you with an additional line of defence, extra resources or a second opinion.
We might be able to introduce you to new technologies that your existing providers are not aware of.
Or we may simply be able to do the same job better, faster or more cheaply.
No grey areas, no finger pointing, and a pragmatic approach to problem-solving. We see many customers who have been suffering with some sort of problem for months because the hardware supplier says it’s a software problem, and the software vendor says it’s a hardware problem.
We don’t operate like that.
In most cases our customers don’t especially care where a problem lies or who technically speaking is responsible; they just need it fixed. We operate on a “fix it first; discuss
it later” basis and we try to avoid grey areas and finger-pointing at all costs.
Over the years we have built up a good understanding of our customers, and what they want from a support provider. The things they want are honesty, reliability, effectiveness, value for money and accountability.
These attributes are getting rarer in today’s cutthroat, short-term profit obsessed climate - and that’s what makes us different.
We still believe in them.
We - and presumably our existing customers - don’t think so. We’re certainly a lot cheaper than lost data or a day spent without a working computer system.
We have come across computer systems that were so vulnerable the entire business was hanging by a thread.
What price would you put on your business?
Over the years we have acquired considerable expertise in a number of specialist areas, including:
BUSINESS CONTINUITY / DISASTER RECOVERY PLANNING
More and more organisations are facing up to the possibilities of major system outages. Fire, flood, power cuts or theft - the risks may be small but the potential impact is huge. Statistics show that 30% of all businesses that suffer a disaster never recover.
We can help ensure that should the worst happen, your business would survive.
VIRTUAL PRIVATE NETWORKS AND SECURE REMOTE ACCESS
Virtual Private Networks (VPNs) and secure remote access offer organisations enormous benefits in terms of fast, cheap links to the corporate network. VPNs are typically deployed to provide remote access to the office for remote and mobile workers, or to link multiple offices and sites together.
Any application that runs on your network can be deployed through a VPN to remote workers and sites, anywhere on the planet. Whether you want better site-to-site communications or the ability to access your applications from a laptop or PDA whilst out of the office, we provide turnkey VPN solutions that are fast, cost-effective and extremely secure.
DATA AND NETWORK SECURITY
Networks these days are exposed to a wide range of threats such as viruses, Trojan horses, software exploits, denial-of-service attacks, disgruntled employees, human error and even corporate espionage. As organisations rely more and more on their IT systems, so these threats become more significant. We can analyse your systems and networks for vulnerabilities, and work with you to
minimise the risks.
THIN CLIENT TECHNOLOGY
Another area experiencing huge growth, thin client technology offers tangible benefits and enormous cost savings to businesses.
These benefits include reduced telecommunications costs, a greatly reduced need to upgrade workstations all the time; better application performance across wide area networks; better application performance for remote and mobile workers; and greatly simplified management of application software.
It’s no wonder that every single Fortune 100 Company makes use of thin client technology.
FIREWALLS AND INTERNET SECURITY
Almost every organisation has access to the Internet these days. Not all of them have adequate protection from it, however. Even when organisations have deployed firewalls and employed fulltime staff to manage them, we still find cases where they are exposed to the Internet.
We can check your firewalls to make sure you’re as safe as you should be.
Modern computer systems are a complex mix of
different technologies, and when things go wrong it can
be extremely difficult and time-consuming to track down the cause.
In order to have any chance of resolving complex issues quickly and permanently, you need a thorough understanding of all the major disciplines - hardware, operating systems, applications and network infrastructure - as well as sophisticated diagnostic tools and, of course, the right experience.
We have over twenty years experience in network
support and troubleshooting, spanning all the major operating systems and applications, most hardware manufacturers, and every type of localand wide-area network imaginable.
We also have advanced diagnostic tools and utilities to help us see what is really going on deep within a network.
SIMPLY PUT, WE ARE HERE TO TAKE THE STRESS AND HASSLE OUT OF I.T.
We can deal with almost any IT related problem. Smoke
starts appearing from your monitor, we can contact the
supplier. Your phones go dead; we can contact BT. and,
of course, deal with any problems with your PC, server
and other network infrastructure.
All our services are scalable, meaning you decide
whether we do everything or nothing.
We have one of the most reliable, cost effective and
scalable support infrastructures. This means we can offer
everything required for both small and large companies.
Unlike some support companies, you have a choice of
cost models, a flexible 'pay for what you need' model or
a flat fee model. If you choose the flexible model, you will
notice your support costs fall as we make your systems
more reliable.
To further help our clients we provide them with infrastructure to ensure their site is protected, their staff
can work from home and we can, at users discretion,
remotely solve most issues.
And finally, in 90% of problems, we respond within 10
minutes!
It is our job to take the thousands of products available in the market and personalise them for you and your business. We are focused on ensuring you get the best value and the best service we can possibly offer.
HARDWARE
SOFTWARE
SERVER INSTALLATIONS AND UPGRADES
INDEPENDENT ADVICE AND CONFLICT RESOLUTION
We can cut through the confusion, identify the true cause of the problem, and then help fix it.
NETWORK HEALTH CHECKS
We can inspect your servers and network infrastructure, report any problems we find, and make suggestions as to how they might be improved. Over the years we have found backup systems that are writing blank tapes every night; incorrectly configured firewalls that are exposing networks to the outside world; file servers that have been compromised by hackers; mail servers that have no anti-virus protection and hundreds of other similar issues.
And even if we don’t find anything nasty, you’ll get peace of mind knowing that your systems actually are as safe as you thought they were.
ADVICE ON NEW TECHNOLOGIES
This is often difficult for your own IT staff to do - they’re usually too busy, and they don’t get exposed to the same variety of systems and applications that we do.
You could be missing out on vital cost savings,
advanced functionality or improved efficiency that other
technologies offer.
ADDITIONAL RESOURCES
We can provide experienced, qualified staff to work with you in a cost-effective manner, both on a short-term and long-term basis. All of our consultants spend time working in network support, so they know what works in the real world and what doesn’t. Support experience also means they know how to deploy systems that are reliable and easy to manage in the long term.
DATA INFRASTRUCTURE AND CABLING
All work is carried out to the highest standard and testing sheets can be provided. We will also consult on the
various options available.
When it comes to business-critical computer systems, prevention is definitely better than cure. Our proactive support and remote monitoring services ensure that preventable problems are avoided, whilst maximising server and network performance.
Modern systems being what they are, things go wrong.
Hardware failure, software updates or user error - whatever the cause, when problems arise you need them sorted out quickly and effectively.
We have over twenty years experience in network and systems support, and offer a rapid response
support service that is hard to match.
Should the worst happen - for example fire, flood or theft - how will you cope?
Our expertise in business continuity planning and disaster recovery can help prepare you for these events, enabling
you to get your systems and data back online in the shortest possible time.
It may never happen - but if it does, you’ll be grateful you spoke to us.
In our experience, customers often lack specialist skills
in small but vital areas and find it hard to justify the cost
of recruiting or training additional staff to cover them.
We can provide specialist skills as and when you
need them in areas such as Business Continuity /
Disaster Recovery planning; Virtual Private Networks
and secure remote access; data and network security;
Microsoft networks; LAN / WAN hardware and thin
client technologies.
Far too often we have seen customers struggling with “grey area” problems - the hardware supplier says it’s a software problem, whilst the software supplier says it’s clearly a hardware problem.
We can cut through the confusion, identify the true cause of the problem, and then assist in fixing it.
We can provide an invaluable “last line of defence” in situations where existing IT staff are overwhelmed or need extra help with a particular problem. We also provide a cost-effective way of engaging additional resources on an individual project basis.
As well as It Support and Consultancy, Integrations focus strongly on multi-media development creating
eye-catching, content rich presentations for companies
of any size.
Multimedia design is an excellent way of projecting your businesses image and we have the power to put your visions into a well designed web site or media presentation.
Our websites and presentations are professionally designed and suited to your company’s image as we take the time to listen to find out exactly what it is that you want to achieve.
Web design, in particular, is becoming more popular as businesses realise the major advantages to online exposure. And its not just about pretty pictures and fancy flash work it’s about design & presentation and here at Integrations we do both – and well!
When dealing with the virtual - anything is possible.
FLASH TECHNOLOGY
The creative team at Integrations is fanatical about creating websites that not only work well but look fantastic. Adobe Flash has emerged as a dynamic presentation media. So, whether you want to create a website that combines animation and music or simply an interactive menu to navigate around a standard website, Integrations’ expertise in this field can meet your needs to make your website a success where the user is given more than just informational content. They are given an experience.
HTML CODING
The team at Integrations are experts in the field of HTML web site design solutions. Today’s business world requires a strong web presence, we can provide this for you by creating a HTML website that really creates an impact, increasing interest in your business and the profit it makes. Integrations are proficient in creating and managing good quality HTML website designs, consulting you every step of the way to fill your every need.
PHP & SERVERSIDE SCRIPTING
Within the wide range of website design expertise we can offer to your business we have an extensive knowledge in the field of server side scripting, encompassing ASP, JAVASCRIPT, PHP and CGI coding.
DATABASE INTEGRATION
The team at Integrations is equipped with the expertise to design custom databases for all website platforms. If you are looking for an enhancement to a current website or need a custom solution for offline purposes, Integrations can provide the best solution to suit your every need.
WEB HOSTING
Integrations provide service, performance and value no matter which hosting type or plan you choose. We can arrange and manage the hosting that you choose to ensure that your website account runs smoothly. Here at Integrations, we take the hassle out your web solutions.
DOMAIN NAME REGISTRATION
Here at Integrations we can take care of every part of your website design solutions, right down to the final touch of the domain name registration and management.
We can take control of all elements of the site which includes your domain running smoothly and effectively.
(SEO) SEARCH ENGINE OPTIMISATION
The key to success for your business website is good search engine ranking; it is proven that while over 80% of internet users employ search engines to find information, products and new websites, the top 10 rankings receive 75% of all traffic.
To keep your business at the top of the league, Integrations will analyse your requirements and generate a reliable strategy to drive targeted traffic to your site giving your business the edge over competitors and undoubtedly increasing profits.
PROMOTIONAL CD'S
The creative team at integrations have a wide range of expertise in the field of promotional CD compilation.
We can customise material using state of the art technology encompassing animation and multimedia skill to produce an audio-visual presentation that is completely tailored to your business requirements.
We can also duplicate this CD in house, so whether you are targeting a large or small audience, Integrations has the power to make your business a cut above the rest.
CUSTOM PRESENTATIONS
Integrations focus strongly on Multimedia development creating eye-catching, content rich presentations for companies of any size.
A tailored presentation is a great way to get noticed in a competitive marketplace.
Hold the attention of your audience more effectively with an interactive presentation produced by our team of highly skilled creative innovators who will take time to listen to your every suggestion in order to produce a presentation for any platform, be it a corporate presentation or an online solution entirely suited to your business needs.
3D DESIGN & ANIMATION
The creative team here at Integrations is passionate about creating state of the art design for media, and can offer a range of solutions for any project.
We are equipped with the technology along with a vast array of skills to create compelling models, renders,
and animation.
We can prepare high or low spec sequences depending on your bussiness requirements, taking into consideratioin the platform on which they will be displayed.
HTML EMAIL CAMPAIGN
The team at integrations is experts in the development of HTML Email advertising campaigns for bulk email marketing (direct marketing) and online business.
Our services and utilities help you promote your business and our attention to design and detail mean that the email campaigns will really reach the target audience and exceed all of your business expectations.
Below is a small sample of our work:
CORPORATE WEBSITE
About Us
What we do?
What operating systems and applications do we cover?
Why you should rely on us?
What if I already have a support provider/IT department?
What is different about Integrations?
What else is different about us?
Are we expensive?
I.T. Support
Consultancy
Troubleshooting
Sales
Call us for a quote on (01992) 712746 you’ll be surprised how much we can save you!
We can source everything from standard desktop or thin-client workstations to heavy duty systems with RAID drives, automated backups, and complete operating system installation and configuration.
We can supply, install and maintain all types of commercial software as well as operating and network software at extremely competitive rates.
Other Services
With so many patches, upgrades and new software versions being released all the time, it can be difficult to keep up. If you need to deploy or upgrade mission-critical
servers, we can make the process quick and
painless for you.
Far too often we have seen customers struggling with “grey area” problems - the hardware supplier says it’s a software problem, whilst the software supplier says it’s clearly a hardware problem.
It can be extremely useful to have an independent observer look at your network and produce an impartial assessment of its condition.
We can advise you of other technologies that would be useful to you and to your business.
Perhaps your existing IT staff are overwhelmed, or you need more manpower for a particular project.
Integrations can provide for all means of data infrastructure from fibre to wireless.
Network Support
Proactive Support to keep things running smoothly
Reactive Support when things go wrong
Disaster recovery expertise
Specialist Skils
Independent advice and conflict resolution
Backup for existing support team
Multimedia Design and Development
Web Design
Presentations
Multimedia
Website Portfolio
| 196 BISHOPSGATE | www.196bookings.co.uk |
| ADGENDA MEDIA | www.adgendamedia.com |
| CAPITAL & PROVIDENT | www.capitalandprovident.com |
| ADVENTIS GROUP PLC | www.adventis.co.uk |
| CONSCIOUS IMAGE | www.consciousimage.com |
| FISH & PIPS | www.fishandpips.co.uk |
| FRONTIER CAPITAL MANAGEMENT | www.frontiercm.com |
| GROVEWORLD | www.groveworld.co.uk |
| HOWARD HOLDINGS PLC | www.howardholdingsplc.com |
| JAMES ANDREW INTERNATIONAL | www.jamesandrew.co.uk |
| SPRING UR | www.springur.co.uk |
| STORE PROPERTY | www.storeproperty.co.uk |
| PREMIUM MEDIA | www.premium-media.co.uk |
| DYER COMMERCIAL | www.dyercommercial.co.uk |
| SKELTON GROUP | www.skeltongroup.com |
| LIFE SKILLS SOLUTIONS | www.lifeskillssolutions.net |
| WINSTON GROUP | www.winstongroup.co.uk |
| OAKHURST PROPERTY | www.oakhurstproperty.co.uk |
| BERICOTE PROPERTIES | www.bericoteproperties.com |
| MELBURY CONSULTING | www.melburyconsulting.com |
PROPERTY WEBSITE
| 1 FIFTY CHEAPSIDE | www.1fiftycheapside.com |
| ONE TUDOR STREET | www.onetudorstreet.com |
| 131-132 PARKLANE | www.131-132parklane.com |
| 6 GRACECHURCH STREET | www.6gracechurchstreet.com |
| 7 LOTHBURY | www.7lothbury.co.uk |
| ANGEL WATERSIDE | www.angelwaterside.com |
| COLLEGE PLACE BRACKLEY | www.collegeplacebrackley.co.uk |
| CORE 27 | www.core27.co.uk |
| THE HIGHLAND CLUB | www.thehighlandclub.co.uk |
| THE PRINTWORKS | www.theprintworkslewes.co.uk |
| ST WILLIAM'S YARD | www.stwilliamsyard.com |
| THE REGENCY | www.theregency.co.uk |
| WEMBLEY POINT LONDON | www.wembleypointlondon.com |
| WORKHOTEL | www.workhotel.com |
| YORKLAKE | www.yorklake.com |
| PRIORY QUARTER | www.prioryquarter.co.uk |
| MILTON PARK | www.miltonparkegham.com |
| FACTORY QUARTER | www.factoryquarter.co.uk |
| LONDON GATE | www.london-gate.co.uk |
SPECIAL INTEREST WEBSITE
| SHEERLUXE | www.sheerluxe.com |
| IFLYERZ | www.iflyerz.com |
| LUMOI | www.lumoi.com |
Contact Details
Contact us and arrange for one of our consultants to come over and meet with you. We can discuss your requirements, give an overview of our capabilities and see if there’s a match. Initial consultations are on a non-chargeable, no-obligation basis.
Head Office Address:
Sam Kane Ltd t/a Integrations
16-18 Howard Business Park
Waltham Abbey
Essex, EN9 1XE
Head Office Contact:
Tel: (01992) 712 746Fax: (01992) 700 211
Email: info@integrations.co.uk
London Office Address:
Sam Kane Ltd t/a Integrations
Lasenby House
32 Kingly Street
London, W1B 5QQ
London Office Contact:
Tel: 020 7 025 5010DL: 020 7 025 5810
Email: info@integrations.co.uk
Company Information:
Company registered in England / Reg Number: 2524180Vat Number: 554162844